GP asked:


I earned a bachelors degree several years ago in digital media. Due to circumstances I was never ever to utilize it to find a good paying job (i.e. no internship, experience). Five years later I have been stuck in a dead end job. Please keep in mind I am not set on trying to get a position in my field of study but would like to reap the benefits of earning a degree. I always hear of people getting good jobs which had nothing to do with their degree.

Attached is a copy of my current resume. Could someone please give me some solid suggestions on making it more desirable to potential employers without lying?

Experience
Colorado Springs Legal Copy, Colorado Springs, CO
Clerk (2003-Current)
• Enhanced ability to discern workload priorities and manage multiple projects with changing needs while acting as the liaison between client and company headquarters.
• Effectively planned and implemented efficient means for production in a timely work flow while ensuring the security of sensitive document information.
• Developed profitable relationships with suppliers, internal and external staff and management resulting in increased production of 25 percent.
• Provide computer and office machine maintenance, and additional office support as needed.

Rocky Mountain High Wheels, Colorado Springs, CO
Sales Associate/ Bicycle Technician, (2005-2006)
• Provided support for sales staff, retrieved and coordinated merchandise for customer purchase and delivery.
• Developed efficient means of active listening to provide excellent customer service and ensure customer satisfaction.
• Maintained working independently with minimal supervision or as a cooperative team member.
• Mechanically inclined; ability to work well with tools.

Penney J C CO Inc – Department Store the Citadel-South, Catalog Telephone Shopping, Colorado Springs, CO
Credit Associate (2002-2003)
• Ensured the security of sensitive customer information while handling all internal and external calls.
• Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information while researching and resolving customer complaints.
• Monitored and directed flow of credit applications to ensure proper routing to determine approval for customer credit requests.

Education
Bachelors of Arts Degree, Colorado State University Pueblo, Colorado Springs, CO (1998-2001)

Associates of Arts Degree, Pikes Peak Community College, Colorado Springs, CO (1995-1998)

Computer Skills
• Windows, Macintosh, MS Word, Excel, IBM AS 400, Adobe Photoshop, Internet, E-mail, keyboarding, indexing, ten-key.

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